Rate Limit Tiers
Need higher limits? Production and enterprise tiers offer significantly increased rate limits. Contact us at [email protected] to upgrade your plan. | Tier | Requests/sec | Burst Capacity | Monthly Quota |
|---|
| Demo | 2 | 5 requests | 2,000 |
| Production | 10 | 20 requests | 100,000 |
| Enterprise | Custom | Custom | Unlimited |
Demo Tier
For demo API keys, the following restrictions apply:
| Limit Type | Value |
|---|
| Requests per second | 2 |
| Burst capacity | 5 requests |
| Monthly quota | 2,000 requests |
Production Tier
Production API keys provide increased limits suitable for live applications:
| Limit Type | Value |
|---|
| Requests per second | 10 |
| Burst capacity | 20 requests |
| Monthly quota | 100,000 requests |
Enterprise Tier
Enterprise customers receive fully customizable limits:
- Requests per second: Up to 100+ (custom)
- Monthly quota: Unlimited
- Dedicated support: Priority response times
- SLA: 99.9% uptime guarantee
The API returns rate limit information in response headers:
| Header | Description |
|---|
X-RateLimit-Limit | Maximum requests allowed |
X-RateLimit-Remaining | Requests remaining in current window |
X-RateLimit-Reset | Unix timestamp when the limit resets |
Handling Rate Limits
When you exceed the rate limit, the API returns a 429 Too Many Requests response:
{
"message": "Rate limit exceeded"
}
Best Practices
Implement exponential backoff when you receive a 429 response.
- Cache responses - Avoid redundant API calls for the same data
- Batch requests - Use batch endpoints where available
- Monitor usage - Use the API Usage endpoint to track consumption
- Implement queuing - Queue requests during high-traffic periods
Increasing Your Limits
When your integration is production-ready and you need higher limits:
- Developer Portal - Upgrade at developers.webacy.co
- Account Manager - Contact your account manager for enterprise plans
- Support - Email [email protected]
Enterprise Plans
Enterprise customers receive:
- Higher requests per second limits
- Increased monthly quotas
- Priority support
- Custom rate limit configurations
